Who we are

Our website address is: https://shopkitchensonline.co.uk.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Information we take

In placing an order we will obtain the following information about you:

  • name
  • contact information including phone number and email address
  • billing and delivery address and postcode
  • items ordered

Your payment information is collected via our payment processor. This data is not stored by us for your protection.

What we do with the information

We require this information primarily to fulfil your order however we also keep it for the following reasons:

  • To enable you to make further orders easily (without re-entering all your details).
  • So we can supply invoices for the orders.
  • The order items are used to update stock and forecast future stock.
  • If you request it at checkout, we may occasionally send promotional emails.

This data is kept private on a secure server and is only accessible by Riley James Ltd Staff.

What we do NOT do with the information

We do not sell or share the information to any third parties.

Removal of personal data

We are happy to remove your personal data if you request us to. We would need to keep the details of what was ordered for stock management but all personal details (name, address, email and phone numbers) can be removed or replaced with anonymous data. This includes data stored on our data-processor services.

In order for us to do this we would need proof that you are the same person as the order/account details. The easiest way is if you contact us with the same email you placed the order(s)/created the account in.

Once this is done you will not be able to access your account (but you can create a new one) and we will not be able to supply you with any invoice(s) for your previous orders.


If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.